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Irate 'Pokemon Go Fest' Attendees File Lawsuit Against Developer Niantic

31 July 2017, 01:08 | Hattie Nash

'Pokemon Go Fest' offers refunds after being plagued by connectivity issues, long lines

Pokemon GO Fest

Both Pokemon Go players and developer Niantic Labs suffered a huge disappointment last weekend when the real-world Pokemon Go Fest event turned into a disaster.

The Pokemon Go event scheduled for August 14th in Yokohama, Japan, and events in France, Germany, and Spain taking place on September 16th will still be held on their respective dates, fortunately.

Niantic did not hesitate much to uncover its goodwill and understanding the gravity of the situation, offered refunds of entry tickets, each valued at $100.

But, as first reported by Polygon, that didn't satisfy everyone.

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A group of Pokémon Go Fest attendees have filed a class-action lawsuit against the game's developer Niantic. With the unkept promises Niantic made about the festival, plaintiff Jonathan Norton feels that many attendees wouldn't have made the trip had they known the festival wasn't going to provide the experience that was both promised and expected.

Niantic has said that they "do not comment on pending legal matters". For example, Fest-goers were unable to, inter alia, complete timed in-Game challenges to collect special rewards, collect previously unavailable or "rare" Pokemon, and compete against other "Trainers" within the Game.

The event was plagued by internet connection problems that prevented many attendees from playing the game at all. "We're not seeking any relief with respect to the failure to get legendary Pokémon, because Niantic is offering that". Hopefully next time Niantic stages an event, it should be a worldwide event so people don't have to travel elsewhere to participate just in case the servers go down... According to the suit's organizer, Chicago attorney Thomas Zimmerman, many fans would like to have travel costs reimbursed after coming to the event from out of state or even out of the country.

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