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GameStop Hits Pause On Its PowerPass Game Rental System

15 November 2017, 01:36 | Gina Pena

Report: GameStop halts used-games subscription service

GameStop halts its unlimited used game rental program

A couple of weeks ago, game retailer GameStop soft-launched its new subscription-based game lending program, PowerPass.

When it came out, GameStop's PowerPass sounded too good to be true: All the used games you could play for six months, plus a free used game at the end, for $60. After those six months are up, the last game that you have "out" is yours to keep. Customers who already bought the subscription will need to return their game and their pass to get a full refund. Kotaku's Jason Schreier reports that company employees said GameStop's computer system could not handle the stress of the PowerPass program, leading to what GameStop is calling a temporary setback rather than a full cancellation of the service.

GameStop announced a used game subscription service in late October that sounded nearly too good to be true.

Regardless, it's worth noting that, according to Kotaku, GameStop employees have simply been instructed to remove PowerPass advertising from the front of their stores and place it in the back for safekeeping.

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Either way, the PowerPass program is now suspended and there's no word whether or not the program will be reinstated.

The plan wasn't fully scraped, per those sources, as they were supposed to store the materials in the back room, indicating they would be put to use in the future. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service". For $60, you can pick up any pre-owned game and return to the store to swap it out for a new one as often as you like for a period of six months.

PowerPass was slated to launch on November 19, though Mooring's statement indicates that some people have already purchased the service. In fact, GameStop has given no indication when or if PowerPass will be resuscitated.



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