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04 November 2017, 01:06 | Gina Pena
People Are Calling a Rogue Twitter Employee Who Deactivated Trump's Account a Hero
Twitter later blamed a company employee on his last day of work. "We won't be able to share all details about our internal investigation or updates to our security measures, but we take this seriously and our teams are on it".
While the momentary outage led to a moment of frenzy and - for some - jubilation over Trump's absence on Twitter, there are serious questions being asked about what a bigger hack could do.
The San Francisco-based firm said it would not specify what the new safeguards are, however, citing security concerns after a reported contract worker briefly disabled Trump's account.
Reuters could not determine how many Twitter employees had the authority to delete accounts or if any had the ability to tamper with them in other ways, such as by sending bogus tweets.
Any access would need to be logged, however, especially for a VIP account.
"I'm sure there was no process to take the rogue employee's access away when he or she resigned", he said.
The company later said, "We have implemented safeguards to prevent this from happening again". All three companies have agreed they could have better during the election.
The president seemed to think that the temporary deletion of his social media account was a good thing.
Beckett says if Twitter wants to be seen as a safe place where the most powerful people in the world can communicate directly with the public, the company needs to step up its game. Users can also deactivate their own accounts.
As for Mr Trump thoughts on the deactivation, he suggested his account's temporary shuttering reflected its potency.
The site announced it would investigate the matter just after 8 p.m. Thursday and later revealed that it was a "Twitter customer service employee" who shut the president out from his favorite platform.
Trump has tweeted 14 times (so far) since waking up Friday morning with his account fully operational. "Probably, the words finally began to reach people and influence", wrote trump on his Twitter after the account recovery.
The cycle has become a regular feature of American politics: the President tweets something inflammatory, and a backlash ensues.
Trump's Twitter account has been under scrutiny, not only because he's the US president, but because he uses it frequently.
"Social media companies have always operated on the basis that mistakes will always happen with a live, open network and can be corrected after the event in a timely and transparent way", he said.
Trump was back on Twitter soon after the account was restored, and the employee did not send or alter any tweets.
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