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BB&T Suffers Interruption In Service

24 February 2018, 09:26 | Melanie Burgess

BB&T banking services down Friday morning due to technical issues

Several of BB&T's banking services unavailable due to technical issue

"Bank officials have apologized and say they do not believe the issue is related to a cyber security attack".

An outage map showed areas like Virginia, central Florida, northern Ohio, Maryland, north Georgia and Pennsyvlania being affected on Friday.

These services include online banking, mobile banking, and BB&T's ATMs.

A massive and near total service outage throughout the system of mid-Atlantic banking giant BB&T (stock symbol: BBT) continued Friday afternoon.

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BB&T customers face a second day of frustrations as the Winston-Salem-based bank says many of its services remain offline. BB&T's ATMs and automated telephone services had also experienced outages, but both were restored on Friday, the $216 billion-asset company said in a message posted on its website.

Cybersecurity is not an issue, so customers can rest easy about their personal information being at risk. If customers incur fees due to the outage "we will waive or reimburse those fees", Davis said.

A statement issued Friday said BB&T customers can use their debit, credit and prepaid cards. Thank you so much for your patience, and we will continue to provide updates here and on BB&T's Facebook and Twitter pages.

Stay with WGAL for updates on this developing story.

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